Frequently Asked Questions
What are PCT Clean's qualifications?
We can give you a hundred reasons to choose our professional cleaning team. For one, we are a locally and operating cleaning company which means we understand your cleaning needs as a resident in Kennesaw, Georgia.
Our team is also equipped with the right skills, experience, knowledge, and equipment to perform our services – from commercial and residential cleaning to move-in/move-out and post-construction cleanup.
We can go on with our qualifications, but we believe that our present clients could give you a gist of what to expect from PCT Clean as your cleaning partner. Check out our reviews here.
What is the recommended freqency of cleaning?
The frequency of cleaning will depend on you. Our existing clients usually require our cleaning maids weekly, every other week, or monthly. The weekly cleaning is good for busy homeowners. On the other hand, the bi-weekly schedule is suitable for regular upkeep. Lastly, the monthly cleaning is perfect for deep-cleaning sessions.
What tools are required for each type of cleaning service?
PCT Clean has the tools for every type of cleaning service you require. We provide all the cleaning products and equipment to achieve a spotless space! We only use EPA-approved cleaning solutions and equipment for cleaning, sanitization, and disinfection. PCT Clean is a green company. We consciously make efforts to utilize only environment-friendly products. This is to ensure that we’ll leave the place clean, safe, and healthy especially for the people who reside in the home or office. We also do this to avoid causing damage and harm to the furniture, appliances, and fixtures inside the building.
Are PCT Clean's cleaning technicians pet friendly?
Yes, absolutely! We know that your pets are part of your family so our cleaning maids will treat them equally. Moreover, we have pet-friendly cleaning products that are guaranteed safe for your paw-some buddies!
Do I need to be home while your professional cleaners are here?
That’s completely up to you. Normally, our clients are not home when we’re cleaning their house. You can fully entrust your home to our professional and trustworthy housekeepers.
Do I have to do anything to prepare for my cleaning service?
To help us achieve a smooth and quick cleaning service, we would appreciate it if you make your home accessible to our cleaners. This means clearing up unnecessary stuff, including valuables in rooms or places that you intend for us to clean. We also ask to kindly turn off the alarm system placed on doors, windows, or cabinets to avoid false alarms.
Do you offer a satisfaction guarantee?
Yes, we do. Your satisfaction is our priority and we strive our best to go above and beyond your expectations. If, however, you are unsatisfied with our work, please contact us within 24 hours so we can re-clean any area you feel was not adequately addressed, free of charge.
If you are still not satisfied, we will give your money back.
How do I pay for my cleaning services?
Yes, all of our members are insured, licensed, bonded, and trained. With PCT Clean, you can be sure that your place is in good hands.
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Our best house cleaning services guarantee 100% satisfaction!
If we make a mistake, we re-clean any area of your concern. That’s our promise and our guarantee. We offer a comprehensive 100% House Cleaning Satisfaction Guarantee because you deserve it!